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FAQs

Read our answers to the most frequently asked questions we receive about our services and offerings

HELP CENTER

featured questions

Are you regulated?
How do I open a live trading account?
What are the required documents to verify my account?
Does my demo account expire?
How do I download the trading platform?
How long does it take for funds to appear in my wallet?
What currencies can I use to fund my account?
What is leverage?
How do I read the Forex pairs?
What is a CFD?
What spreads do you offer?
How do I deposit money into my trading account?
Why can’t I find my funds after I have deposited to INGOT Brokers?
How can I obtain your banking details?
How do I withdraw money from my trading account?
What should I do if I have not received my withdrawal?
Who is INGOT Broker Limited?
What leverage ratio do you offer?
How do I change my account’s leverage?
How do I log in to my MetaTrader platform?
What is a lot?
What does the spread mean?

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